Reviewed by
GinaS , Casual

Price Paid
$400.00 at Best Buy

Photography Experience
21+ years , Outdoor

Summary
I liked the camera until one day I heard a "ping" and found that the shutter button had popped off while it was sitting on a counter. I had only had it about 18 months and had paid over $400 for it. I am so angry at Sony that I will never buy another of their products. They KNOW it is their design flaw and do not stand behind their products. They wanted $181 to repair it. People who have had theirs repaired reported the next button also fell off.

I will buy Canon. I had a video camera with a defect and they made it easy to get repaired at no cost to the customer.

Weaknesses
Defective merchandise that makes the camera useless. Company that doesn't care about its customers.

Reviewed by
aitorsunn , Intermediate

Price Paid
$360.00 at carrefour

Photography Experience
6-10 years , Outdoor

Summary
I had a sony dsc p-72 (or 82, I'm not sure) and wanted to buy a camera with more options, and more zoom.

Strengths
I like the colours in the images, the menus, the lot of modes and options, the 12 x zoom, good performance in any situacion.

Weaknesses
I don't have any problem with this camera after 23.000 photographs.

Similar Products Used
Anyone.

Customer Service
Ok

Reviewed by
Ron Aiello , Casual

Price Paid
$500.00 at Best Buy

Photography Experience
6-10 years , People

Summary
Do yourself a favor and do not purchase a Sony Cybershot DSC-H2 camera. The shutter button is designed poorly and will fail. Ours has broken 3 times in the last 18 months of casual use. Twice it popped off when nobody was using it! Researching the internet I found many people with similar stories. Sony obviously knows this camera has a problem but in my experience will not resolve this issue. I would suggest passing this camera up and looking elsewhere.

Strengths
Fairly fast start up, shutter response, and takes AA batteries.

Weaknesses
Shutter button breaks easily, customer service

Similar Products Used
Several Kodak digital cameras as well as an old but reliable Olympus slr digital camera (first series)

Customer Service
Not helpful, slightly rude.

Reviewed by
ydebbiey , Casual

Price Paid
$350.00 at Best Buy

Photography Experience
11-20 years , People

Summary
I have the Sony Cybershot DSC-H2 and have also experienced the problem with the shutter button. Had it repaired 2x in 2007 and now the button fell off again yesterday for the third time! I love the pics but am very discouraged with the workmanship in this camera. I would not recommend the camera for the simple fact that they obviously have an issue with this - finding lots of other postings online!

Strengths
Very nice pictures, easy to use.

Weaknesses
Shutter button has fallen off 3x!

Customer Service
Have had to send the camera back 2x already for shutter button repair; however, not sure if this time they'll tell me it's out of warranty. Online the website quoted me $141 for repairing a $4 part! Not happy with that - writing and calling to complain and see what happens. Less than 1 1/2 years old and already all this - not good for a $300+ camera!

Reviewed by
K. Brothers , Intermediate

Price Paid
$200.00 at From a friend

Photography Experience
2-5 years , Outdoor

Summary
Having previously used a DSLR, I was a bit leery of this camera, especially after feeling how light it is. My doubts were gone once I took my first picture. The quality and clarity of the photos are amazing. This camera takes incredible macros, and 12x zoom is actually better than that of the DSLR (Olympus E-500 w/ kit lenses).

Strengths
-Wonderful for macro shots
-12x zoom is the best I've seen from a point and shoot
-Carl Zeiss lens
-Great Clarity
-Super steady shot
-Great colors
-Very good battery life

Weaknesses
-The buttons are easy to push by mistake
-All the features can be a bit intimidating at first, especially to someone new to photography
-control button is a little difficult to operate, especially if you have big fingers

Similar Products Used
n/a

Customer Service
n/a